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For international buyers, we accept payment card, Etsy gift and Paypal.

We ship only to the owner and the address registered on Paypal.

Shipping

We ship the parcels the day after payment (approx 48 hours).
If you'd like a recommanded parcel, contact me before, there will be charges to pay.


For payments via PayPal, the package is sent only to the holder and the address shown on Paypal NOT on Etsy. Please check that the two correspond.

Refunds and Exchanges

We accept refund if you return the item with the original package in good state and condition. Contact us before returning the item. The return fees are at your expense.

Additional Policies and FAQs

For personalized orders, please contact me before any order.

Seller Information

French personnal society (no VAT number).

Costumers service: funesteleonor [!at] yahoo.fr

 

In accordance with european legislation, here is the link to the Online Dispute Resolution ODR:

 

http://ec.europa.eu/consumers/odr/index_en.htm

 

The ODR platform will be operational and accessible to consumers and traders on 15 February 2015.

 

Our e-mail address:

funesteleonor@yahoo.fr